Connecting North America with exotic, exclusive, and exceptional materials.

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FAQ Categories

General

Are all your products in stock?

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Yes, we stock all of our products but the availability at each location varies. Please contact your nearest location for availability.

Can I buy directly from you?

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We do not sell select products to homeowners. However, we will happily help you select the slabs of your choice and work with a fabricator of your choice.

Can I buy my tile directly from you?

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Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

Can I get a product sample?

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Yes, we are happy to provide you with samples when available to help you in the design process.

Can I select the slabs for my house?

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Absolutely! Natural stone varies from slab to slab so, we encourage every customer to come in and hand select the slabs for their home.

Natural Stone

Can we get a marble look in other materials?

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Yes! The closest to a natural marble would be manufactured quartz or porcelain. Click on Porcelain and Quartz to check our collections.

Do you have honed granite?

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Yes! We offer 3 finishes in natural stone – Polished, Honed and leathered. All products will not be available in all finishes, please contact the nearest location for availability.

How often do I need to seal my marble counters?

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The frequency depends on multiple factors like how often you use the counter, what products the counter is exposed to and how often. Marble counters will need to be sealed more often (every 6-9 months) compared to other stone types due to their porosity. There are no pre-defined timelines but, your fabricator/ builder will be able to guide you better or refer to the instructions provided by the sealer brand.

Should I be worried about Radon emissions from granite?

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No.  Studies have shown that the radon gas emission levels from granites are too low to bear a significant threat to the health and wellbeing of people. For more information, refer to these articles (https://www.naturalstoneinstitute.org/default/assets/File/consumers/graniteandradon1995.pdf) and (https://www.naturalstoneinstitute.org/consumers/radon/) published by the Marble Institute of America.

What are the advantages of using natural stone in my home?

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Natural stone products are one of kind and highly distinctive so, you would own something unique and very you. Natural stones are eco-friendly and release no harmful chemicals into nature during their lifecycle. They are low on maintenance, durable and awe-inspiring. Click Natural Stone to see our collection.

Quartz

What maintenance is required for Cosmos Quartz?

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Cosmos Quartz needs very little maintenance. Refer to our Cosmos Quartz Care and Maintenance Guide for details.

What slab sized and thicknesses are available?

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Cosmos Quartz slabs come in Jumbo (126” x 63”) and Super Jumbo (135” x75”) sizes in ¾and 1 ¼” thicknesses.

Where can I use Cosmos Quartz in my project?

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Cosmos Quartz can be used for any indoor application such as kitchen countertops, backsplash, bathroom vanities, shower walls, service counters, desks, flooring, etc.

Why Cosmos Quartz?

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This is our favorite question of all time and there are 3 reasons we’d like to focus on:

  • Quality- Our product is supreme. Compare Cosmos Quartz side by side to any other brand and we are sure that you will agree. We pay the utmost care in choosing our suppliers and scrutinizing their manufacturing processes to make sure that we provide only the best to our customers.
  • Service- Cosmos Quartz is distributed only through company distribution facilities covering the entire US mainland. Backed by our international parent Company, Cosmos Quartz has the luxury of matching and manufacturing just about any quartz selection and successfully completing any cut-to-size project.
  • Price- After reviewing our product quality, warranty, large slab size and service level, compare Cosmos Quartz’ price to any other reputable Quartz brand and you will know that we play fair. We love to see our customers realize their dreams without breaking the bank!

Will Cosmos Quart have variation in color from sampling?

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Yes, color variation is intended and designed into many colors to enhance the aesthetic quality. Samples are small select cuts from a slab and may not exhibit all the characteristics of a design. Cosmos highly recommends hand selecting your Cosmos Quartz slabs prior to project confirmation.

Tile

Does Cosmos install tile?

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No, Cosmos does not offer installation services.

How do I calculate the quantity of tiles I need?

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Calculate the area of the space you are planning to install tile in. The general rule of thumb is to add a 10% over the actual area to account for breakage and wastage. The 10% additional material should generally suffice for simple layouts with minimum cuts but, for diagonal or herringbone patterns that require more cuts, you would need up to 15% more material. In addition, it is always a good practice to store 1-2 boxes of spare tiles from the same lot in case there is any damage to the tiles in the future.

How do I clean porcelain tile?

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It is very simple to clean and maintain porcelain tile. For daily cleaning, simply use a wet mop and a mild cleaning solution. For more tips and suggestions, check our Care and Maintenance or Blog sections.

How do I know when it is time to reseal the grout joints?

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Just put a few drops of water on the grout joint, if it beads up, the sealer is still intact. If the water doesn’t bead up, the grout joint must be resealed.

What are ceramic tiles?

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Ceramic tiles are created from natural materials extracted from the earth, that are shaped into tiles and then fired in kilns at extremely high temperatures.