Connecting North America with exotic, exclusive, and exceptional materials.

Lorem ipsum dolor

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQ Categories

General

Are all your products in stock?

+

Yes, we stock all of our products but the availability at each location varies. Please contact your nearest location for availability.

Can I buy directly from you?

+

We do not sell select products to homeowners. However, we will happily help you select the slabs of your choice and work with a fabricator of your choice.

Can I buy my tile directly from you?

+

Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

Can I get a product sample?

+

Yes, we are happy to provide you with samples when available to help you in the design process.

Can I select the slabs for my house?

+

Absolutely! Natural stone varies from slab to slab so, we encourage every customer to come in and hand select the slabs for their home.

Natural Stone

Will I see seams on my countertop?

+

Seams are inevitable depending on the size of your countertop. It’s best to speak with your fabricator about the layout and seam size before starting the job.

Quartz

I have Cosmos quartz on my kitchen counters and need to redo my island now. Would you have the same color available now?

+

Cosmos makes every effort to maintain a consistent pallet but, our collections do change depending on trends and seasonality. While there is a high chance that we will have the same product in stock, please note that it is normal to have slight variations in the background color and vein patterns between production lots. We will make every effort to get you the closest match. Please contact your nearest location and we will be happy to help you out.

Is Cosmos Quartz food friendly?

+

Yes, Cosmos Quartz is non-porous, creating the ideal surface for hygienic food preparation and if properly cleaned it is virtually bacteria free.

Is Cosmos Quartz heat resistant?

+

Yes, Cosmos Quartz is highly heat resistant but, NOT heat proof.

What is Quartz?

+

Quartz is the second most abundant and naturally occurring mineral found in the Earth’s Crust. Quartz is also the fourth hardest mineral known to man.

What is the difference between Quartz and Quartzite?

+

Quartz is a manufactured product designed to emulate natural stone or other surfaces whereas, Quartzite is a natural stone found in the Earth’s crust. This article does a great job at comparing the 2 products.

Tile

Does Cosmos install tile?

+

No, Cosmos does not offer installation services.

How do I calculate the quantity of tiles I need?

+

Calculate the area of the space you are planning to install tile in. The general rule of thumb is to add a 10% over the actual area to account for breakage and wastage. The 10% additional material should generally suffice for simple layouts with minimum cuts but, for diagonal or herringbone patterns that require more cuts, you would need up to 15% more material. In addition, it is always a good practice to store 1-2 boxes of spare tiles from the same lot in case there is any damage to the tiles in the future.

How do I clean porcelain tile?

+

It is very simple to clean and maintain porcelain tile. For daily cleaning, simply use a wet mop and a mild cleaning solution. For more tips and suggestions, check our Care and Maintenance or Blog sections.

How do I know when it is time to reseal the grout joints?

+

Just put a few drops of water on the grout joint, if it beads up, the sealer is still intact. If the water doesn’t bead up, the grout joint must be resealed.

What are ceramic tiles?

+

Ceramic tiles are created from natural materials extracted from the earth, that are shaped into tiles and then fired in kilns at extremely high temperatures.