Connecting North America with exotic, exclusive, and exceptional materials.

Lorem ipsum dolor

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQ Categories

General

Are all your products in stock?

+

Yes, we stock all of our products but the availability at each location varies. Please contact your nearest location for availability.

Can I buy directly from you?

+

We do not sell select products to homeowners. However, we will happily help you select the slabs of your choice and work with a fabricator of your choice.

Can I buy my tile directly from you?

+

Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

Can I get a product sample?

+

Yes, we are happy to provide you with samples when available to help you in the design process.

Can I select the slabs for my house?

+

Absolutely! Natural stone varies from slab to slab so, we encourage every customer to come in and hand select the slabs for their home.

Natural Stone

What are the different stone finished you offer?

+

We commonly offer 3 finishes in natural stone – polished, honed and leathered (LF)

What does honed and LF mean?

+

We offer 3 finishes on natural stones – Polish, Hone and Leather.

  • Polish – This finish is glossy, shiny and reflective in some cases like metal or mirror.
  • Hone – This finish is reminiscent of a matte surface. It is smooth and soft without a shine and easy to maintain.
  • Leather – This finish has texture and depth to it and adds character to a space when used correctly. This finish is also the best for slip resistance and outdoor use.

What is the best stone color to use around a fireplace?

+

The best color for your home depends on your personality, preference and the look you are trying to achieve. As a general guideline,

  • light stones reflect light making a room appear bigger and brighter while dark stones absorb light making a room appear smaller and more intimate.
  • However, using a dark stone or a stone with a lot of drama on 1 wall in a well-lit area or a light-colored room, will help attract focus and highlight the wall.

What is the difference between Natural Stone tile and Ceramic / Porcelain tile?

+

The major difference between the two products is that ceramic/ porcelain tile is a manufactured product while natural stone tile is made from stone quarried from the earth. Ceramic/ Porcelain tiles are also easier to maintain than natural stone tiles.

What is the difference between Quartz and Quartzite?

+

Quartz is a manufactured product designed to emulate natural stone or other surfaces whereas, Quartzite is a natural stone found in the Earth’s crust. This article does a great job at comparing the 2 products.

Quartz

Can I cut directly on Cosmos Quartz?

+

No, you will ruin your knives. Quartz is much harder than steel and should not be used as a cutting surface. You must use a cutting board that is appropriate for your cutting tools.

Can I use hot pots directly on the surface?

+

No, you must use a trivet or hot pad to ensure protection for any countertop surface from heated cookware. You cannot put hot pots directly on the surface. No countertop material is completely unaffected by direct heat.

Do I need to seal Cosmos Quartz counters?

+

Cosmos Quartz counters do not require to be sealed.

Do I need to seal my Cosmos Quartz counters?

+

Cosmos Quartz counters do not require to be sealed.

Does Cosmos Quartz come with a warranty?

+

Yes, your Cosmos Quartz purchase is covered with an industry leading 10-year product warranty.

Tile

Are ceramic tiles durable?

+

Ceramic tile durability depends on the installation. Usually following the manufacturer’s instructions is the best thing to do.

Can I buy my tile directly from Cosmos?

+

Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

Can ceramic tiles be used outside?

+

For any tile to be used, it is recommended that they have an extremely low water absorption rate – less than 0.5% and be rated by the manufacturer for outdoor use.

Do I need to seal ceramic and porcelain tiles?

+

Glazed ceramic and porcelain tiles as well as through body porcelain tiles need not be sealed. Unglazed tiles must be sealed with a penetrating sealer.

Do I need to seal grout joints?

+

Yes, grout joints must be sealed to prevent water absorption.