FAQ

General

Do I need an appointment to visit your showroom?

You are welcome to visit our showrooms at your convenience. No prior appointments are needed.

Do I need to seal my marble countertop?

Marble and all natural stones must be sealed to help preserve the finish and protect against staining and etching. Not sealing the stone will leave the stone susceptible to discoloration, staining and etching over time.

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Do I need to seal porcelain tiles?

Porcelain slabs/ tiles need not be sealed. Sealing the grout or using pre-sealed grout is recommended.

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Does Cosmos provide design services?

We do not provide design services currently.

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How many slabs should I buy?

Depending on the areas you are looking to renovate/ build, your fabricator would be able to tell you the number of slabs you would need.

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Natural Stone

Will I see seams on my countertop?

Seams are inevitable depending on the size of your countertop. It’s best to speak with your fabricator about the layout and seam size before starting the job.

Quartz

What maintenance is required for Cosmos Quartz?

Cosmos Quartz needs very little maintenance. Refer to our Cosmos Quartz Care and Maintenance Guide for details.

What slab sized and thicknesses are available?

Cosmos Quartz slabs come in Jumbo (126” x 63”) and Super Jumbo (135” x75”) sizes in ¾^”and 1 ¼” thicknesses.

Where can I use Cosmos Quartz in my project?

Cosmos Quartz can be used for any indoor application such as kitchen countertops, backsplash, bathroom vanities, shower walls, service counters, desks, flooring, etc.

Why Cosmos Quartz?

This is our favorite question of all time and there are 3 reasons we’d like to focus on:

Quality- Our product is supreme. Compare Cosmos Quartz side by side to any other brand and we are sure that you will agree. We pay the utmost care in choosing our suppliers and scrutinizing their manufacturing processes to make sure that we provide only the best to our customers.
Service- Cosmos Quartz is distributed only through company distribution facilities covering the entire US mainland. Backed by our international parent Company, Cosmos Quartz has the luxury of matching and manufacturing just about any quartz selection and successfully completing any cut-to-size project.
Price- After reviewing our product quality, warranty, large slab size and service level, compare Cosmos Quartz’ price to any other reputable Quartz brand and you will know that we play fair. We love to see our customers realize their dreams without breaking the bank!

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Will Cosmos Quart have variation in color from sampling?

Yes, color variation is intended and designed into many colors to enhance the aesthetic quality. Samples are small select cuts from a slab and may not exhibit all the characteristics of a design. Cosmos highly recommends hand selecting your Cosmos Quartz slabs prior to project confirmation.

Tile

Are ceramic tiles durable?

Ceramic tile durability depends on the installation. Usually following the manufacturer’s instructions is the best thing to do.

Can I buy my tile directly from Cosmos?

Yes, you can buy tile and sinks directly from your nearest Cosmos Surfaces^TM location.

Can ceramic tiles be used outside?

For any tile to be used, it is recommended that they have an extremely low water absorption rate – less than 0.5% and be rated by the manufacturer for outdoor use.

Do I need to seal ceramic and porcelain tiles?

Glazed ceramic and porcelain tiles as well as through body porcelain tiles need not be sealed. Unglazed tiles must be sealed with a penetrating sealer.

Do I need to seal grout joints?

Yes, grout joints must be sealed to prevent water absorption.

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