Connecting North America with exotic, exclusive, and exceptional materials.

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FAQ Categories

General

Do I need an appointment to visit your showroom?

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You are welcome to visit our showrooms at your convenience. No prior appointments are needed.

Do I need to seal my marble countertop?

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Marble and all natural stones must be sealed to help preserve the finish and protect against staining and etching. Not sealing the stone will leave the stone susceptible to discoloration, staining and etching over time.

Do I need to seal porcelain tiles?

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Porcelain slabs/ tiles need not be sealed. Sealing the grout or using pre-sealed grout is recommended.

Does Cosmos provide design services?

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We do not provide design services currently.

How many slabs should I buy?

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Depending on the areas you are looking to renovate/ build, your fabricator would be able to tell you the number of slabs you would need.

Natural Stone

What are the different stone finished you offer?

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We commonly offer 3 finishes in natural stone – polished, honed and leathered (LF)

What does honed and LF mean?

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We offer 3 finishes on natural stones – Polish, Hone and Leather.

  • Polish – This finish is glossy, shiny and reflective in some cases like metal or mirror.
  • Hone – This finish is reminiscent of a matte surface. It is smooth and soft without a shine and easy to maintain.
  • Leather – This finish has texture and depth to it and adds character to a space when used correctly. This finish is also the best for slip resistance and outdoor use.

What is the best stone color to use around a fireplace?

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The best color for your home depends on your personality, preference and the look you are trying to achieve. As a general guideline,

  • light stones reflect light making a room appear bigger and brighter while dark stones absorb light making a room appear smaller and more intimate.
  • However, using a dark stone or a stone with a lot of drama on 1 wall in a well-lit area or a light-colored room, will help attract focus and highlight the wall.

What is the difference between Natural Stone tile and Ceramic / Porcelain tile?

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The major difference between the two products is that ceramic/ porcelain tile is a manufactured product while natural stone tile is made from stone quarried from the earth. Ceramic/ Porcelain tiles are also easier to maintain than natural stone tiles.

What is the difference between Quartz and Quartzite?

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Quartz is a manufactured product designed to emulate natural stone or other surfaces whereas, Quartzite is a natural stone found in the Earth’s crust. This article does a great job at comparing the 2 products.

Quartz

I have Cosmos quartz on my kitchen counters and need to redo my island now. Would you have the same color available now?

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Cosmos makes every effort to maintain a consistent pallet but, our collections do change depending on trends and seasonality. While there is a high chance that we will have the same product in stock, please note that it is normal to have slight variations in the background color and vein patterns between production lots. We will make every effort to get you the closest match. Please contact your nearest location and we will be happy to help you out.

Is Cosmos Quartz food friendly?

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Yes, Cosmos Quartz is non-porous, creating the ideal surface for hygienic food preparation and if properly cleaned it is virtually bacteria free.

Is Cosmos Quartz heat resistant?

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Yes, Cosmos Quartz is highly heat resistant but, NOT heat proof.

What is Quartz?

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Quartz is the second most abundant and naturally occurring mineral found in the Earth’s Crust. Quartz is also the fourth hardest mineral known to man.

What is the difference between Quartz and Quartzite?

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Quartz is a manufactured product designed to emulate natural stone or other surfaces whereas, Quartzite is a natural stone found in the Earth’s crust. This article does a great job at comparing the 2 products.

Tile

Are ceramic tiles durable?

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Ceramic tile durability depends on the installation. Usually following the manufacturer’s instructions is the best thing to do.

Can I buy my tile directly from Cosmos?

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Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

Can ceramic tiles be used outside?

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For any tile to be used, it is recommended that they have an extremely low water absorption rate – less than 0.5% and be rated by the manufacturer for outdoor use.

Do I need to seal ceramic and porcelain tiles?

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Glazed ceramic and porcelain tiles as well as through body porcelain tiles need not be sealed. Unglazed tiles must be sealed with a penetrating sealer.

Do I need to seal grout joints?

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Yes, grout joints must be sealed to prevent water absorption.