Connecting North America with exotic, exclusive, and exceptional materials.

Lorem ipsum dolor

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQ Categories

General

Do I need an appointment to visit your showroom?

+

You are welcome to visit our showrooms at your convenience. No prior appointments are needed.

Do I need to seal my marble countertop?

+

Marble and all natural stones must be sealed to help preserve the finish and protect against staining and etching. Not sealing the stone will leave the stone susceptible to discoloration, staining and etching over time.

Do I need to seal porcelain tiles?

+

Porcelain slabs/ tiles need not be sealed. Sealing the grout or using pre-sealed grout is recommended.

Does Cosmos provide design services?

+

We do not provide design services currently.

How many slabs should I buy?

+

Depending on the areas you are looking to renovate/ build, your fabricator would be able to tell you the number of slabs you would need.

Natural Stone

Will I see seams on my countertop?

+

Seams are inevitable depending on the size of your countertop. It’s best to speak with your fabricator about the layout and seam size before starting the job.

Quartz

Can I cut directly on Cosmos Quartz?

+

No, you will ruin your knives. Quartz is much harder than steel and should not be used as a cutting surface. You must use a cutting board that is appropriate for your cutting tools.

Can I use hot pots directly on the surface?

+

No, you must use a trivet or hot pad to ensure protection for any countertop surface from heated cookware. You cannot put hot pots directly on the surface. No countertop material is completely unaffected by direct heat.

Do I need to seal Cosmos Quartz counters?

+

Cosmos Quartz counters do not require to be sealed.

Do I need to seal my Cosmos Quartz counters?

+

Cosmos Quartz counters do not require to be sealed.

Does Cosmos Quartz come with a warranty?

+

Yes, your Cosmos Quartz purchase is covered with an industry leading 10-year product warranty.

Tile

Does Cosmos install tile?

+

No, Cosmos does not offer installation services.

How do I calculate the quantity of tiles I need?

+

Calculate the area of the space you are planning to install tile in. The general rule of thumb is to add a 10% over the actual area to account for breakage and wastage. The 10% additional material should generally suffice for simple layouts with minimum cuts but, for diagonal or herringbone patterns that require more cuts, you would need up to 15% more material. In addition, it is always a good practice to store 1-2 boxes of spare tiles from the same lot in case there is any damage to the tiles in the future.

How do I clean porcelain tile?

+

It is very simple to clean and maintain porcelain tile. For daily cleaning, simply use a wet mop and a mild cleaning solution. For more tips and suggestions, check our Care and Maintenance or Blog sections.

How do I know when it is time to reseal the grout joints?

+

Just put a few drops of water on the grout joint, if it beads up, the sealer is still intact. If the water doesn’t bead up, the grout joint must be resealed.

What are ceramic tiles?

+

Ceramic tiles are created from natural materials extracted from the earth, that are shaped into tiles and then fired in kilns at extremely high temperatures.