Porcelain Slab
Sinks
Semi Precious
Quartz
Natural Stone
Connecting North America with exotic, exclusive, and exceptional materials.

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FAQ Categories

Tile
Quartz
Natural Stone
General

General

Are all your products in stock?

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Yes, we stock all of our products but the availability at each location varies. Please contact your nearest location for availability.

Can I buy directly from you?

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We do not sell select products to homeowners. However, we will happily help you select the slabs of your choice and work with a fabricator of your choice.

Can I buy my tile directly from you?

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Yes, you can buy tile and sinks directly from your nearest Cosmos SurfacesTM location.

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Can I get a product sample?

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Yes, we are happy to provide you with samples when available to help you in the design process.

Can I select the slabs for my house?

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Absolutely! Natural stone varies from slab to slab so, we encourage every customer to come in and hand select the slabs for their home.

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Natural Stone

Will I see seams on my countertop?

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Seams are inevitable depending on the size of your countertop. It’s best to speak with your fabricator about the layout and seam size before starting the job.

Quartz

Can I cut directly on Cosmos Quartz?

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No, you will ruin your knives. Quartz is much harder than steel and should not be used as a cutting surface. You must use a cutting board that is appropriate for your cutting tools.

Can I use hot pots directly on the surface?

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No, you must use a trivet or hot pad to ensure protection for any countertop surface from heated cookware. You cannot put hot pots directly on the surface. No countertop material is completely unaffected by direct heat.

Do I need to seal Cosmos Quartz counters?

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Cosmos Quartz counters do not require to be sealed.

Do I need to seal my Cosmos Quartz counters?

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Cosmos Quartz counters do not require to be sealed.

Does Cosmos Quartz come with a warranty?

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Yes, your Cosmos Quartz purchase is covered with an industry leading 10-year product warranty.

Tile

Why is there shade variation in the tiles from the same box?

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  • Many of today’s popular styles of tile are designed to look and feel like natural stone, emulating their rugged surface and color variations. These tiles are intended to show color and texture variations, just like natural stone. Since the composition of the tile’s glaze also varies, different tile styles will also exhibit different gloss levels.
  • You should also be aware that solid color tiles provide a consistent look, however shade variation is inherent in all fired ceramic products and certain tiles will show greater variation within their dye lots.
  • Shade variation is usually indicated on the carton of each tile product with a low, moderate, high or random rating. Here, to help you, are the definitions:
    • Low – Consistent shade and texture
    • Moderate – Moderate shade and texture variation
    • High – High shade and texture variation
    • Random – Very high shade and texture variation
  • The presence of shade variation in the tile is represented by a multi shaded square grid on the tile carton and is true for almost tiles.

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